Host Smarter. Stress Less.
with StayCierge
StayCierge is your virtual co-host — managing guest messages, coordinating cleanings, and handling the everyday chaos of short-term rentals so you don’t have to. Sit back, scale up, and stay stress-free
100+ backers with our amazing team
100+ backers with our amazing team
Empowering Airbnb Hosts with Smart, Seamless Support .
To take the stress out of short-term rental management.
StayCierge exists to empower Airbnb hosts and property owners with reliable, round-the-clock virtual support. We streamline your operations, enhance guest experiences, and help you grow — without sacrificing your time or sanity.
To redefine what hands-off hosting really means.
We imagine a world where property owners don’t just survive in the short-term rental space — they thrive. Through smart systems, human-powered support, and consistent excellence, StayCierge aims to become the go-to virtual co-hosting solution worldwide.
We specialize in everything you don’t want to deal with:
- 24/7 guest communication
- Cleaner & maintenance coordination
- Calendar & booking management
- Reviews, follow-ups & escalations
- Onboarding new listings
- Emergency support handling
All powered by real people — not bots — trained in hospitality and guest satisfaction.
Special features for our clients .
Transformative projects powered by Neural Networks
Everything you need to know about our happy feedbacks
StayCierge (formerly Propers) has really been a great help. I hadn't been able to focus on my life with 23 listings without StayCierge. Now, I hardly have to see my Airbnb app, they're doing a pretty good job. Highly recommended.
Their backend management and front line support (guest communication) is just amazing! They work on divide and conquer rule and that's pretty smart and has been beneficial for my company. Secondly, their damage claims support is unmatchable.
One of the best decisions of my life, to let StayCierge manage things for me. Their responses and AirCover departments are my favorite.!
Less Hassle. More Bookings.
Less Hassle. More Bookings.
Blog & insights
Get answers when you need them .
What exactly does StayCierge do?
We’re your virtual co-host. StayCierge handles Guest Communication, Cleaner Coordination, Maintenance Scheduling and Tracking, Damage Claims, Dispute Resolution, and more — so you can run your short-term rentals without being hands-on 24/7.
Do you offer 24/7 guest messaging?
Yes — 100%. Our team responds to guests any time of day or night to ensure fast replies, happier guests, and higher ratings.
Can you work with my current property management system?
Absolutely! We’ve worked with a variety of property management systems like Hospitable, Hostaway, Guesty, Hostfully, Enso Connect, and others. So whether you’re already using one of these or something else, we’re comfortable jumping in and adapting to your workflow. Just let us know what you’re using, and we’ll handle the rest smoothly.
How do you handle cleaning and turnovers?
We work directly with your cleaning team, or help you set one up if needed, to manage schedules, confirm turnovers, and make sure everything runs smoothly between bookings. That way, every guest walks into a clean, well-prepared space every time.
Is StayCierge suitable for just one or two listings?
Yes! Whether you’re just starting out or managing dozens of properties, we tailor our service to match your portfolio size and needs. Big or small, we make hosting easier.
How is StayCierge able to manage 150+ listings effectively?
We’ve built a smart, well-structured system. Our team is divided into two core departments: the frontline team, who handle guest communication and day-to-day tasks, and the backend team, who take care of scheduling, coordination, and support behind the scenes. This combo lets us stay organized, responsive, and consistent, so nothing slips through the cracks, no matter how many listings we manage.